Effective Date: 19-06-2025

Welcome to Bismillah Shop (https://bismillahshop1.com). By accessing our website or placing an order, you agree to our Terms and Conditions.

1. General

• All prices are listed in BDT and are inclusive of applicable taxes unless stated otherwise.

• We reserve the right to update pricing, product availability, or terms without prior notice.

2. Orders

• Orders are subject to confirmation and availability.

• You will receive a confirmation email or SMS upon successful order placement.

• Bismillah Shop reserves the right to cancel any order at its discretion.

3. Shipping

• We deliver across Bangladesh through reputed courier services.

• Estimated delivery time: 2–5 business days, depending on location.

4. Payment

• We accept online payments and Cash on Delivery (COD) where available.

• Online transactions are processed securely via trusted payment gateways.

5. Intellectual Property

• All content, including images, logos, and descriptions, is the property of Bismillah Shop and cannot be reused without permission.

Refund & Return Policy

We strive for 100% customer satisfaction. If you’re not happy with your purchase, here’s how we can help:

1. Returns

• You may request a return within 3 days of receiving the product.

• The product must be unused, unopened, and in original packaging.

• To initiate a return, contact us at 📧 support@bismillahshop1.com with your order number and issue.

2. Refunds

• Once we receive and inspect the returned item, we will notify you.

• Approved refunds will be processed within 7 business days via the original payment method or store credit.

3. Non-Returnable Items

• Perishable items, opened products, or items on clearance/sale are not eligible for return/refund.

4. Damaged or Incorrect Product

• If you receive a damaged or wrong item, please contact us within 24 hours of delivery with photo evidence.